Refund policy

Intro

The Refund Policy for PartydoosMedia is designed to provide clear and concise information on the conditions, process, and limitations of refunds for the company’s products and services. The policy covers full refunds, partial refunds, subscription cancellations, non-refundable items, and other important details.

The company is committed to the satisfaction of its clients, and the Refund Policy is in place to ensure that clients have the necessary information and support to request a refund if necessary. The policy is regularly reviewed and updated to ensure that it is fair and transparent, and the customer support team is available to assist clients with any questions or concerns about the refund process.

Refund conditions

PartydoosMedia offers refunds in certain circumstances. The conditions for refunds are as follows:

• The product creation or service has been started, but not yet agreed upon: If the product creation or service has been started, but not yet agreed upon, the client is eligible for a partial refund. This means that the client can request a refund for any work that has not yet been completed, but will not be eligible for a full refund of the amount paid. For example, if the client has paid for a logo design but has not yet agreed on the final design, the client can request a partial refund for any work that has not yet been completed.
• The product creation or service has not been started yet: If the product creation or service has not yet started, the client can request a full refund.

The conditions for full or partial refunds are specific and limited, and are only available in certain circumstances.

The process

The refund process for PartydoosMedia is simple and straightforward. To request a refund, clients must send an email to support@partydoosmedia.com. After the email is received, the company’s customer support team will review the request and determine eligibility based on the conditions outlined in this Refund Policy. Clients will be contacted within 1 week. If the request is approved, the full or partial refund will be processed within 2 weeks, and the money will be returned to the client’s bank account.

The time it takes for the funds to appear in the client’s account depends on the bank’s processing time, but it typically takes up to 10 business days.

Subscription cancellations

PartydoosMedia offers subscriptions for some of its products and services. If a client wants to cancel their subscription, they can contact the company’s customer support team to request the cancellation.

After the subscription has been cancelled, the client will no longer be charged for the subscription, and no further invoices will be sent. The subscription will expire at the end of the current month, if payment has already been made for the current month.

Please note that the company does not offer refunds for the current month if payment has already been made, even if the client has not used the subscription to request any products or services. The client is not eligible for a partial or full refund if they have paid for the subscription but have not used it to request any products or services. This is because the client has already received the product or service they paid for, which is the right to request a certain number of designs or other resources.